How Zoom has Revolutionised Virtual Meetings
Since the creation of the internet, businesses have become increasingly reliant on email and conference calls to conduct day to day business instead of face to face interactions. Since then more technology has been released making the ability to have a remote workforce more common than ever before. Because of this, many businesses have decided to utilise virtual teams to work together instead of requiring their team to work from one centralised location.
One of the biggest downfalls of this business trend is many of these team members have found it difficult to get to know the other members of their team in the same way if they would have had been working face to face with one another. While they interact with one another almost daily, the interactions are often times not personable. For this reason, many companies have begun to look for ways for their teams to work more efficiently, while also being able to regain some of the interactions lost when they transitioned to using virtual teams.
Personalising Virtual Meetings
As already mentioned, one of the greatest ways Zoom meetings has reshaped virtual meetings experiences is by allowing companies to conduct productive meetings. It has also addressed a large number of the complaints made by team members about the lack of personalisation experienced when using other methods of hosting online business meetings. The Zoom experience allows team members, as well as interactions between your team and vendors or clients, to be as close to the same interaction as being in the same room as possible. Zoom allows business to be conducted quickly but still maintains the personalised experience many have missed with the technological advancements of the global economy. But this is not the only way Zoom has modernised virtual meetings.
Improving the Flow of Communication
Zoom has also transformed virtual meetings by drastically improving the flow of communication. There are a number of features available in Zoom meetings which are not available on other video conferencing software platforms. For instance, Zoom offers meeting participants the opportunity to use screen sharing to allow everyone attending the meeting to see the same thing on their screen as a visual reference when listening to the speaker. This helps to ensure everyone is able to interact with the same information and is on the same page about what is being addressed in the meeting. The use of the whiteboard feature also allows meeting participants the ability to see and make annotations while brainstorming ideas, which makes it ideal for working on projects like your next product
Zoom also offers participants to use instant messaging during a meeting to communicate with one another without interrupting the speaker. It also allows participants to file share documents quickly within the meeting instead of waiting till the meeting ends and send by email. This feature helps to reduce
Zoom also improves the flow of communication, by reducing the need for team members to travel regularly between meetings. Teams are able to use valuable time previously spent travelling to work together more productively by collaborating in a Zoom Room and are able to focus on what really matters to your company. Saving valuable time means your team is able to come away with your company’s next big idea instead of sitting in the airport waiting for a connecting flight. When your teammates come up with an idea or come across a problem that needs to be addressed immediately, Zoom can also allow meetings to occur on the spur of the moment. It does not require virtual business meetings to be scheduled in advance, and
Another way Zoom meetings help to improve the flow of communications within your team is by reducing the need for repeated phone calls and a chain of emails between teammates. Every team has had to scroll back through numerous emails to locate information on a project they have been trying to complete. Instead, with Zoom team members are able to host an impromptu meeting with one team member or the entire group, and collaborate with one another in real time instead of having to spend valuable time sending and replying to emails or phone calls. There is no longer a need to schedule meetings in advance, wait for responses from teammates, travel between office locations, or reserve a
Improving Your Workforce
With the ability for teams to collaborate using online meetings, they are able to work from a number of locations. There is no longer a need for all employees to work at the same centralised location.
Zoom also makes it possible for your training department to work more effectively and hold
Improving Customer Interactions
There are also a number of situations when customers need help with troubleshooting a product. Often times it is a simple solution which can be easily addressed and allow them to be able to continue using the product right away. Sometimes a short phone call answers their concern, but other times a phone conversation leaves the customer feeling frustrated and more confused than they were when they first called for help. When using an online meeting to talk with these customers, you are able to see the customer and respond to their nonverbal cues within the conversation. This is not possible over the
Ease of Use
There are a large number of different unified communications platforms your company can choose from to hold online meetings, like Skype for business or
The software is easy to install and in most cases, businesses are able to set the software up completely unassisted. Once the software is installed, you just have to make sure there
Most individuals are able to install and use Zoom without any help, but because Zoom realises not everyone is tech savvy, a team is available to assist in the event there are any issues getting started. Zoom is able to offer assistance troubleshooting over the phone or remotely to help ensure you are able to collaborate with your team right away. For companies looking to assess their current setup for meetings and needing help to integrate their current technology with Zoom for
There is no doubt about it, Zoom meetings have revolutionised the way businesses across multiple industries have conducted their video meetings. It allows companies to improve the flow of their communication between colleagues, vendors, and clients. The platform is extremely easy to use on a variety of devices, making it ideal for a diverse workforce. It returns to the feeling of personalised service which has since passed with the introduction of the online economy. To see how Zoom can revolutionise your online meetings feel free to ask our team about which plans we offer to best suit your company’s needs.